Returns & Refunds
We want you to love what you buy from us but we understand, you might change your mind. In the event that you’d like to make a return, here’s what you need to know.
You may return new, unopened items sold within 30 days of delivery for a full refund. In addition, we offer a satisfaction guarantee which allows customers to return items that do not meet customer expectation within 30 days of purchase with proof of purchase. We will refund the item for the purchase price to the original form of payment.
Refunds may take up to 2-3 weeks. Most refunds will be fully refunded in 3-5 business days after we receive and process your return.
Customers are responsible for return shipping costs.
In order to protect against fraudulent returns, we verify that all returns are valid. Returns may be limited or denied based upon purchase verification to help protect against fraud. MagneCHEF, a MagneFuse LLC brand, reserves the right to refuse any return.
To make a return, contact: firstname.lastname@example.org.